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Lenovo One Key Recovery 8, backup problem

Posted: Mon Jan 18, 2016 3:57 pm
by peppe89
Hi Guys, I think you are expert of compression methods. I created a backup using Lenovo One Key Recovery 8 on my first Laptop. The backup is composed by one .wsi file, file .dsi files and many files without format. I tried to restore the backup using a new Lenovo Laptop since the previous was broken and Lenovo substituted it with a new one. However, the software reads the MAC address of the original Laptop and I can't restore my backup.. losing in this way all my data. Could wimlib help me to restore my data? do you know any system to fix Lenovo's software bug? :?:

Re: Lenovo One Key Recovery 8, backup problem

Posted: Mon Jan 18, 2016 4:08 pm
by synchronicity
If the backup isn't stored in the WIM format then wimlib cannot help. Please get help from the vendor of the software instead.

Re: Lenovo One Key Recovery 8, backup problem

Posted: Mon Jan 18, 2016 4:11 pm
by peppe89
I have already contacted Lenovo Customers service, but they said that I lost all my data since I changed Laptop, Mac address is different. I hoped someone could help me...